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The High Cost of the Mental U-Turn
In the world of corporate learning, we have a strange obsession with the "Initialism." We love to take a perfectly good phrase and chop it down into three or four capital letters until it sounds like a secret code for a club no one invited you to join. We hand a new hire a manual on Monday morning that’s essentially a 40-page game of Scrabble. We tell them, "Just learn the lingo, and you'll be fine." But here is the physical reality of what we’re asking their brain to do: Ima
Anne Genovese
Apr 72 min read
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