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FAQ Block

Collapse common questions into a clean block learners can scan.

Best for: reference, policies, support content.

Build Cleaner FAQ Blocks for Any Course

The accordion block is the most used element in Rise and the least noticed. Learners have seen the same gray bar in every course since 2018 and have stopped opening it.

FAQ Block gives the same content a layout worth clicking. You write the questions and answers, then export a single HTML file you embed in Articulate Rise, Storyline, Captivate, Canvas, Moodle, or any LMS that accepts HTML.

Use it for policy questions, support content, and program reference material, where the information is genuinely useful and the default presentation is burying it.

WHY IT WORKS

FAQ Block keeps every answer closed until a learner opens the question they actually have.

Across 56 studies, breaking instruction into segments improved retention and transfer and reduced cognitive load. Rey et al. (2019).

Build Cleaner FAQ Blocks for Any Course

How To Use the Generators


Each tool in the eLearningDesign.org ecosystem follows a streamlined, three-step workflow designed to keep you focused on instructional strategy while we handle the technical execution.

  1. Input Your Content: Open the Content tab to add your specific learning prompts, interactive options, and coaching feedback. This is where you build the logic and instructional heart of your activity.

  2. Customize Your Design: Switch to the Design tab to align the tool with your course aesthetic. You can manually adjust colors, typography, and layout structures to ensure a seamless visual fit.

  3. Generate and Embed: Go to the Generate tab to finalize your tool. Click "Copy Embed Code" for your authoring tool's HTML block, or "Download as HTML" for local hosting and offline use.

Common Use Cases


  • Policy Reference: Answer the questions employees actually ask about a policy.

  • Program Support: Give learners a scannable reference they return to mid-course.

  • Product Questions: Equip customer-facing staff with clean answers they can find fast.

Technical Specifications


  • Visual Interface for Code: Write your questions and answers while the generator handles the expand and collapse behavior.

  • Fixed-Frame Optimization: Built to hold its layout inside iframes and web objects in Rise 360 and Storyline.

  • WCAG Friendly: Includes keyboard navigation support so the activity stays accessible.

  • Brand-Consistent Palette: Fully customizable colors and fonts so the tool matches any corporate, educational, or organizational identity.

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